Privacy policy

Introduction

Welcome to OSTILOS! This Privacy Policy governs the privacy of our website visitors and customers. It outlines how we collect, use, store, and protect your personal information. By accessing or using our website, you agree to the terms of this Privacy Policy.

Types of Information Collected

We may collect the following types of personal information:

Contact information: Name, email address, phone number.

Demographic information: Age, gender, location.

Billing and shipping information.

Purchase history.

Preferences and interests.

Communication history: Emails, chat logs.

Methods of Collection

We collect personal information through the following methods:

Information provided directly by you: When you fill out forms, register an account, or make a purchase.

Automatically collected information: Through cookies, IP addresses, and device information.

Information obtained from third parties: Payment processors, social media platforms.

Purpose of Collection

We collect personal information for the following purposes:

Processing orders and payments.

Providing customer support and addressing inquiries.

Sending promotional materials and newsletters.

Personalizing your user experience.

Conducting market research and analytics.

Data Sharing

We may share personal information with the following third parties:

Payment processors to facilitate transactions.

Shipping and fulfillment partners to deliver orders.

Marketing and advertising platforms to promote our products.

Analytics providers to analyze website usage.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our website. You can manage your cookie preferences or opt-out by adjusting your browser settings.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, loss, or misuse. These measures include encryption, secure data storage, access controls, and employee training.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy. We may also retain information as required by law.

User Rights

You have the following rights regarding your personal information:

Access: You can request access to the personal information we hold about you.

Update and Correction: You can request to update or correct any inaccuracies in your personal information.

Deletion: You can request the deletion of your personal information.

Withdrawal of Consent: You can withdraw your consent for the processing of your personal information.

Objection: You can object to certain types of processing.

Complaints: If you have concerns about our data practices, you can lodge a complaint with the relevant supervisory authority.

Policy Updates

We may update this Privacy Policy from time to time. The most recent version will be posted on our website with the effective date. We may also notify you of significant changes via email or other means. Please review this policy periodically.

Contact Information

If you have any questions or concerns about our Privacy Policy, please contact us at:

[Contact Information]